Privacy
Policy

1. Who is responsible for your data?
The data controller is:
Cricket Hill BV
Address: Krekelberg 19, 9860 Oosterzele, Belgium
Company number (KBO): 0806.156.013
VAT number: BE 0806.156.013
E-mail: info@crickethillmusic.com
Website: www.crickethillmusic.com
Crickethill Music acts as the controller for personal data processed in the framework of its activities.
 

2. What personal data do we collect?
Depending on how you interact with us, we may process the following categories of personal data:

• Identification data
  Name, first name.

• Contact details
  E-mail address, telephone number, postal address.

• Professional information
  Role (artist, author, composer, producer, rights holder, manager, etc.), company name, position.

• Communication data
  Content of your messages sent via our contact form, e-mails or other communication channels, and related metadata (date, time, subject).

• Contractual and financial data (where relevant)
  Information contained in contracts and agreements (e.g. publishing, management, consultancy, licensing), payment details necessary for rights and fee management, invoice data.

• Technical data
  IP address, browser type and version, device type, operating system, pages you view, date and time of your visit, and other information collected via cookies and similar technologies (see our Cookie Policy for more details).

We do not intentionally collect sensitive data (such as health data, religious beliefs, racial or ethnic origin, etc.). If such data would exceptionally be processed, this will only be done in accordance with GDPR and applicable law.
 

3. How do we collect your data?
We collect personal data in different ways, including:

• When you contact us by e-mail, phone or through the website contact form.

• When you work with us or negotiate a collaboration (e.g. as an artist, author, producer, consultant, client, supplier or partner).

• When you subscribe to our newsletter or mailing list.

• When you visit our website and cookies or similar technologies are used (see Cookie Policy).

 

4. For what purposes do we use your data and on what legal bases?
We process your personal data for the following purposes and based on the following legal bases:
4.1 Communication and relationship management

• To respond to your questions or requests (e.g. via contact form or e-mail).

• To follow up ongoing collaborations, projects, or negotiations.

Legal basis:

• Performance of a contract or pre-contractual measures.

• Our legitimate interest in managing our business and relationships.

4.2 Provision of services and rights management

• To negotiate, conclude and perform contracts (e.g. music publishing, consultancy, digital release and promotion, management, production agreements).

• To manage royalties, rights, invoices and payments.

• To comply with our obligations towards collecting societies and other stakeholders.

Legal basis:

• Performance of a contract.

• Compliance with legal obligations.

4.3 Marketing and newsletters

• To send you news and updates related to our activities, releases, events or services.

Legal basis:

• Your consent (e.g. when you sign up for our newsletter).
  You can withdraw your consent at any time (see section 9).

4.4 Website operation and improvement

• To maintain and improve our website, services and user experience.

• To analyse how visitors use our website (e.g. most visited pages, time spent, etc.).

Legal basis:

• Our legitimate interest in improving our services and website.

• For non-essential cookies or tracking technologies: your consent (see Cookie Policy).

4.5 Legal and regulatory compliance

• To comply with accounting, tax, social security and other legal obligations.

• To manage potential disputes or legal claims.

Legal basis:

• Compliance with legal obligations.

• Our legitimate interest in defending our rights and interests.

 

5. With whom do we share your data?
We only share your personal data with third parties when this is necessary for the purposes described above or when required by law. These may include:

• Professional service providers
  IT and hosting providers, e-mail and cloud providers, legal and accounting firms, external consultants.

• Partners in the music and media chain
  Distributors, digital platforms (e.g. Spotify, Deezer, Amazon, Tidal, etc.), broadcasters, production partners, collective management organisations and rights societies, other rights holders or contractual partners, when necessary for the performance of contracts.

• Public authorities and regulators
  Tax authorities, supervisory bodies or other public authorities when we are legally obliged to do so.

Where these third parties act as processors, we ensure that appropriate data processing agreements are in place to protect your data.
We do not sell your personal data.
 

6. International transfers
Some of our service providers or partners may be located outside the European Economic Area (EEA), for example certain cloud providers or digital platforms.
If personal data is transferred to countries outside the EEA where the level of data protection is not considered equivalent to that in the EU, we will ensure that appropriate safeguards are in place, such as:

• An adequacy decision from the European Commission, or

• Standard Contractual Clauses (SCCs) approved by the European Commission, or

• Other appropriate safeguards provided by applicable data protection legislation.

You may contact us for more information about these safeguards.
 

7. How long do we keep your data?
We do not retain your personal data longer than necessary for the purposes for which it is processed, taking into account:

• Legal retention periods (e.g. accounting documents: 7 years).

• Duration of contractual relationships and applicable limitation periods after the end of such relationships.

• Our legitimate interest in retaining certain information in case of claims or disputes.

Once data is no longer needed, it will be deleted or anonymised.
 

8. How do we protect your data?
We take appropriate technical and organisational measures to protect your personal data against:

• unauthorised access or disclosure,

• accidental or unlawful destruction, loss or alteration,

• and any other unlawful form of processing.

These measures may include access control, password protection, encryption where appropriate, limited retention, and secure communication channels. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
 

9. Your rights
Under applicable data protection law (including the GDPR), you have a number of rights regarding your personal data:

• Right of access
  You can request confirmation that we process your personal data and obtain a copy of the data we hold about you.

• Right to rectification
  You can ask us to correct or complete incorrect or incomplete data.

• Right to erasure (“right to be forgotten”)
  In certain cases, you can request that we delete your personal data, for example when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent (where consent is the legal basis).

• Right to restriction of processing
  In certain circumstances, you can request that we restrict the processing of your data (e.g. while we are verifying its accuracy or assessing an objection).

• Right to object
  You can object to the processing of your data based on our legitimate interests. In such a case, we will stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or if the processing is required for the establishment, exercise or defence of legal claims.
  You also have the right to object at any time to the processing of your data for direct marketing purposes (including profiling related to such marketing).

• Right to data portability
  When processing is based on your consent or on a contract and carried out by automated means, you can request to receive your personal data in a structured, commonly used and machine-readable format, or have it transmitted to another controller.

 

To exercise any of these rights, you can contact us via:
E-mail: info@crickethillmusic.com
We may ask you to provide proof of identity to prevent unauthorised access to your data.
 

10. Complaints
If you have any questions or concerns about how we process your personal data, we encourage you to contact us first at info@crickethillmusic.com so we can try to resolve the issue.
You also have the right to lodge a complaint with the competent supervisory authority:
Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données)
Drukpersstraat 35
1000 Brussels
Belgium
Website: www.gegevensbeschermingsautoriteit.be

 

11. Links to third-party websites

Our website may contain links to websites or services of third parties (e.g. social media, streaming platforms such as Spotify, Deezer, Amazon Music, Tidal, YouTube, etc.). These websites have their own privacy policies, which we encourage you to read.

We are not responsible for the privacy practices or content of these third-party websites or services.

 

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in legislation, our processing activities, or the services we provide.

The most recent version will always be available on our website and the “Last updated” date at the top of this page will indicate when it was last revised. We recommend that you consult this Policy regularly.